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Amazon delivered free pre-owned underwear alongside vacuum purchase.
V
People pay extra for that stuff
E
Sounds to me like a winning streak
R
There’s a streak in there for sure
F
Oh it’s definitely a winning streak in there
C
Choo choo!
T
Lmao, Amazon’s givin out undies as bonus now? Smh. Dude, I’d customer service that sh*t ASAP tho. Creepy as hell, but hey, freebie’s a freebie, right? 😂 Seriously tho, big yikes man.
G
resell it on ebay for profit
K
OP’s DM’s be flooding with bids for sure
S
Amazon is terrible at checking their returns. In the computer world I’ve seen people order a cpu, and get one that was swapped out for a crappier one. Super common, they should do better.
Z
Ordered a window AC and it looked new, had it installed when I realized I was missing some of the insulation material and a few other random odd things…. Then checked the filters, which were absolutely caked with dust. That was a super fun return.
T
I’ve ordered a “new” (not returned, not refurbished) light switch that came with Amazon tape on the box and I could tell the wires on it had been wrapped into a wire nut before. Then when I called and was like yooo wtf you gotta fix this, they tried to claim it was new. I about lost it on the guy and he sent me a complete new order. All of them worked so that was cool
J
It’s very easy to do returns/replacements through the website or app. No need to call and argue with them.
T
It’s not when you live 40 minutes from a drop off location. Unless I want to drive almost 1.5 hours round trip and spend the gas money or PAY for UPS pickup through the app, it is much cheaper for me to call. They will either send for pickup for free or tell me to keep the item and send a new one, which is what they did with the switch.
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I
I interacted with a woman the other week who decorated and plans parties on the side. Talked about how she gets everything delivered by Amazon because the Walmart is an hour away. And so I can understand that some party supplies are probably only going to be at a big box generalist store like Walmart and you’re not going to have a specialist shop that sells party supplies or have anything outside a multi pack of balloons and some string at your grocery because you live out of the way. But something really sat off with me that they choose to love an hour away from a Walmart (I know that wasn’t the driving factor) and instead ship everything to their door via Amazon because it’s too far to drive themselves. _Someone_ is driving all the way to you instead with 2 day shipping. And still you’re complaining about the distance.
H
but they’re delivering a lot of things at once with a setup that means the time between the previous delivery and the next delivery is gonna be less than an hour.
S
I don’t think they were complaining about how far away they were to a drop off point, but rather explaining why they chose to call Amazon rather than do it online.
K
Customers lie on the return info, this is one reason shit ends up back in inventory. Some people feel they need to lie on the returns, but Amazon literally does not give a fuck unless you got a lot of returns; return reasons largely do not matter, only the volume. Is it unopened and unused? Responds yes, but ripped the product packing open with the forced of a thousand tigers, then tries to use it as a hammer before realizing the thing they bought clearly labeled as X is actually X and not the Y they thought it was. I used to sell on Amazon. Returns can destroy you.
T
Yeah I get that customers will lie and return the wrong shit to try to get something for free or whatever. But this had Amazon branded tape used to close the boxes back up. I totally get the scenario you laid out, especially with these devices as they take an additional wire that a lot of older homes don’t have in them. But this was something that Amazon looked at and decided, “oh it is new, the wires must come pre-twisted and the wire nuts and screws should be loose in the packaging. Yes, yes, good to go.”
K
The other half of the equation is that the warehouse employees are not paid enough to care and mainly only judged by volume. https://www.youtube.com/watch?v=mvc_oOLr-i8
X
They don’t care. If the weight is similar it gets resold.
A
It’s almost a bit worse than that. The cost of all of this is so minuscule to them, versus the time and money lost on checking returns, that they would rather just refund the customer, and potentially ban the other customer that returned the item. At the same time though, I don’t think it’s Amazon that sells items as ‘Used – Like New’. That’s probably more of a failing in the quality of third-party sellers on Amazon.
S
The problem of perfectly grading returns across all the different product types is so incredibly challenging that it might just not be possible. Consider what it takes to inspect the inside of every returned product or anticipate all the ways customers can screw with it before returning. The alternative is they simply destroy all products that are returned. Which they do. I think as a consumer it’s probably better to accept that you will occasionally receive a defective returned product and have to talk to CX about it rather than not allowing restocking of products at all because it’s such a waste.
T
> The alternative is they simply destroy all products that are returned. Which they do. I wouldn’t say “all products”… Amazon have sold returns under “Amazon Warehouse Deals” for many years and now under “Amazon Resale”. I’d agree with grading returns I remember reading an ama in the past that they get about 10 seconds to eval a and grade a return, so sometimes you get a good deal that’s graded worse, and sometimes you get a bad deal that’s supposed to be just an open box with no major damage. I just picked up an item from “Amazon Resale” for about 66% of new price and it has zero issues and blemishes other than the packaging. Sometimes that matters if you’re buying a gift, but otherwise I like to take my chances.
I
I think essentially the only thing that counts is wether the packaging is damaged or not.
F
Personally I’ve become so paranoid of these occurrences that I started filming opening a package whenever I order something more expensive online – easier to prove if I receive some trash.
S
What’s better than a free pair of panties?
H
Two pairs of free panties
Y
Make it three and it’s your best day in life.
T
OP said they purchased it “used – very new,” which leads me to believe they purchased it from a third party seller through Amazon, in which case Amazon never touched it, they simply facilitated the sale. The vacuum in question was most likely sent directly from the third party seller to OP, and was not a returned item that was resold by Amazon.
S
You can buy used items directly through Amazon at a discount. Doesn’t necessarily mean it came from a third party. There’s also plenty of times this has happened directly through Amazon, just search it online and you’ll see tons of reddit posts just like this one.
A
I bought a used SSD several years ago, back when those hybrid drives were pretty common, and the one I got was completely full of really sensitive information for one of the largest retailers in the country. It had to have been some kind of contractor’s HD, but it had like 120GB of financials on it.
S
I’ve seen people do this with GPUs too, swapping a worse one into the box of a better GPU. As long as the weight is close and it looks like a GPU they aren’t going to do any more investigating than that.
W
Pokémon trainer sets are commonly returned after being opened..
M
One time I ordered a novel and got a 12 year old wall calendar. And had to fight like hell to get Amazon to accept a return.
S
I once got a used air purifier that had Cheeto dust on the knobs and mold in the filter.
H
My last PSU was obviously returned by someone else and defective on arrival. Do they even test anything?
L
I was trying on pair of shorts and the pocket had used chap stick…
S
If it was listed as “used – very new” I’m guessing this probably came from the independent seller page, though, right? I don’t think Amazon resells things that have been returned as “used”. If they’re going to resell it, they’re probably not going to tell you that it was returned.
H
My mate ordered what he thought were brand new very expensive carbon cranks for his mountain bike. Someone had clearly returned them at some point, but put some super cheap aluminium cranks in the box instead. I mean if you know nothing about bikes at all I can see you would just say “yeah they are cranks” but they were not even close to carbon, the box was probably worth more than the contents.
Y
I ordered a 2TB SSD and even though the box looked legit on the outside with the seal intact, it was NOT a 2TB SSD inside. Amazon is so fucking stupid the only reason I still buy shit from them is they don’t question returns. But that’s clearly also the problem, they don’t seem to question returns.
C
Is this available?
T
Get in line buddy
C
Like? I’m in love.
E
Keep it brief
T
You don’t scare me I’m a boxer
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E
Well, that’s a new fear that’s really striking a chord with me. I wasn’t in the market for a used vacuum and now I guess I never will be.
M
You just made me rethink about my plan to buy a used vacuum soon. Thanks.
Z
Yea, except when you buy a “new” item to find it’s not remotely new, and just reshipped anyways. That happened to my wife and I, we went halfsies on a pressure washer for christmas, the other half from her parents as a house warming gift. Seeing as it was winter, we didn’t think to check to see if it was new (major mistake) broke it out spring time, and half the parts were missing and it was broken. Outside of the window of return, obviously. NEVER AGAIN trust a shipment from Amazon! And never buy anything that’s worth more than $10-$15 bucks or you are willing to get a fake version of. Amazon has absolutely turned into temu.
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